Workplace skills your team can use now
Katalyst
Essentials®
Practical Training. Real Results. Better Teams.
Eight practical one-day programs designed to strengthen the skills teams need every day — interactive, workplace-focused and ready to deliver in Lao or English.
Eight Essentials. Immediate application.
Katalyst Essentials
Skills people use every day at work.
Katalyst Essentials focuses on the capabilities that affect everyday workplace performance — how people communicate, think, solve problems, manage time, serve customers, present ideas, negotiate and sell.
Each program combines practical tools, realistic workplace application and active learning. Choose one priority skill or combine several to build a broader capability plan for a team, department or organization.
The program range
Eight Essentials. One practical idea.
Give people tools they can understand, practise and apply immediately in the workplace.
Communication Essentials
Communicate clearly. Work together better.
Strengthen everyday communication, listening, rapport and the ability to adapt to different people and situations.
Key outcomes
- Clearer everyday communication
- Stronger listening and rapport
- Better adaptation across communication styles
Customer Service Essentials
Serve with confidence. Build customer trust.
Help customer-facing teams deliver more professional, consistent service and handle difficult situations effectively.
Key outcomes
- Recognize what customers value
- Improve key service moments
- Handle difficult situations calmly
Problem-Solving Essentials
Solve problems clearly. Make better decisions.
Give teams a structured approach to defining problems, identifying root causes and developing practical solutions.
Key outcomes
- Define the right problem
- Separate symptoms from root causes
- Develop practical, realistic solutions
Critical Thinking Essentials
Think more clearly. Make better judgments.
Build stronger questioning, evidence assessment and judgment — increasingly important in an AI-enabled workplace.
Key outcomes
- Recognize assumptions and bias
- Ask stronger questions
- Use AI-generated information more thoughtfully
Presentation Essentials
Present clearly. Deliver with impact.
Help people structure ideas, explain information clearly, create better visuals and present with confidence.
Key outcomes
- Structure messages clearly
- Create slides that support the message
- Present with greater confidence
Negotiation Essentials
Better negotiators. Better deals. Better results.
Build preparation, questioning, influencing and agreement-building skills through practical tools and simulation.
Key outcomes
- Prepare more effectively
- Ask better questions
- Reach clearer, stronger agreements
Time Management Essentials
Use time more effectively. Work with greater focus.
Help teams prioritize important work, manage competing demands and develop habits that improve focus and follow-through.
Key outcomes
- Protect time for high-value work
- Manage priorities and interruptions
- Build repeatable productivity habits
Sales Essentials
Sell with confidence. Win more deals.
Give sales teams a practical process for building trust, identifying needs, presenting value, handling objections and closing.
Key outcomes
- Build trust and identify needs
- Present value more clearly
- Handle objections and close confidently
Standard Essentials
USD 800 / workshop
- One-day in-house workshop
- Up to 25 participants
- Delivery in Lao or English
- Eight ready-to-deliver topics
Flexible by design
Ready to deliver. Or built around your needs.
We can adapt an existing Essentials program or develop a tailored workplace-skills program around your organization’s people, priorities and operating context.
Katalyst has worked with RMA Group to build an employer-led skills pathway covering communication, problem-solving, time management, teamwork, self-leadership and accountability, proactivity, change, project management, sales skills and other emerging needs.
Why Katalyst Essentials?
Practical by design.
Our Essentials combine international ideas with extensive practical experience working with Lao organizations and teams.
Practical
Useful tools, active practice and clear workplace application.
Relevant
Built around the situations people actually face at work.
Accessible
Available in Lao or English for teams across the organization.
Flexible
Choose one program, create a pathway, or customize around your needs.
What should your team be better at next?
Choose one Essentials program, combine several into a capability plan, or talk to us about a program built around a specific workplace need.