Workplace Skills

Stronger skills. Stronger performance.

Workplace Skills Development

Practical programs that help people communicate more clearly, think more effectively, make better decisions and create greater value at work.

Choose a ready-to-deliver program, adapt an existing program to your organization or build something around a specific capability need.

Participants practising workplace skills in a Katalyst workshop
Ready to deliverProven programs
AdaptedTo your organization
Fully customizedAround your priorities
Lao + EnglishFlexible delivery

Capability that shows up at work

Skills development starts with what people need to do better.

Katalyst develops practical workplace capability around the work people actually do.

Some organizations need a proven program that can be delivered immediately. Others need the content, tools and examples adapted to their organization. Sometimes the requirement calls for a new program built around a particular role, team or business priority.

In every case, the focus is the same: clear tools, active practice and application to the workplace.

Ready to deliver

01

Katalyst Essentials®

Skills people use every day at work.

Eight practical one-day programs covering the capabilities that affect everyday workplace performance.

Choose one priority skill, combine several into a capability plan or adapt the content around your team and operating context.

Eight Essentials. Immediate application.

01Communication
02Customer Service
03Problem-Solving
04Critical Thinking
05Presentation
06Negotiation
07Time Management
08Sales
1 dayfocused workshopUp to 25participantsLao or Englishdelivery

Public workshops

02

Learn with Katalyst.

Katalyst regularly offers selected workplace-skills and HR capability programs as public workshops.

Follow us for upcoming topics, dates and registration information.

Customized programs

03

Built around your work, people and priorities.

A customized program begins with the capability the organization needs to strengthen.

We work with clients to understand the roles involved, the situations people face and the results the organization needs. We then build the content, tools, cases and practice around that context.

01

Relevant context

Organization-specific cases, scenarios and tools.

02

Connected delivery

Individual programs or capability pathways delivered over time.

03

Application support

Workplace assignments, action planning and follow-up sessions.

04

Coaching

Individual or small-group support connected to real work.

Phu Bia Mining participant working with a supplier heatmap
Customized for Phu Bia Mining

Negotiation for Value Creation

A program built around real supplier negotiations.

Phu Bia Mining asked Katalyst to strengthen the commercial negotiation capability of its procurement team.

We developed a two-day program built around the supplier negotiations the team handles in its work. The program covered:

  • Preparing systematically for supplier negotiations
  • Responding to pressure, anchoring and other supplier tactics
  • Pushing back on price increases
  • Negotiating payment terms, delivery risk and penalty clauses
  • Protecting value while maintaining productive supplier relationships

Participants mapped risks and opportunities across supplier categories, practiced their responses through live negotiation scenarios and applied the tools to upcoming negotiations.

Follow-up coaching helped key team members apply the approach to live supplier negotiations, review their results and prepare more effectively for their next negotiation.

The program strengthened the team’s ability to prepare more effectively, respond with greater confidence, make stronger decisions across price, terms and risk—and create more value for Phu Bia.

Start with the work

What should your people be able to do better?

Choose a ready-to-deliver program, adapt an existing program or talk to us about a capability need specific to your organization.Talk to Katalyst