Stakeholder Consultation & Facilitation

Stakeholder Consultation & Facilitation

Turn complex conversations into clear next steps.

Katalyst helps clients design, facilitate and document consultations and policy dialogue—bringing structure to different perspectives and producing practical outputs that can inform what happens next.

Explore selected work

DesignFacilitateDocument

A participant shares ideas beside a completed e-commerce consultation canvas
Different voices. Practical ideas.

How we contribute

Good consultation is more than gathering people in a room.

It needs a clear purpose, useful questions and a process that helps people contribute. It also needs a disciplined way to capture what emerges.

Katalyst can support the whole process or one part of it—from consultation design and purpose-built canvases to bilingual moderation, facilitation, synthesis and reporting.

Sometimes we help shape the engagement from the start. Sometimes we work within a design developed by the client. In either role, our focus is the same: helping the process produce insight that is clear, faithful and useful.

Where Katalyst adds value

From careful preparation to usable insight.

01

Shape the process

Clarify the questions, stakeholders, sequence and tools needed to gather useful input.

02

Facilitate the discussion

Moderate plenary and group discussions so different perspectives can be heard and the conversation stays purposeful.

03

Make the outputs useful

Capture areas of agreement, difference and uncertainty—and turn them into clear findings, priorities and next steps.

Selected work

Four examples of how our role changes to suit the work.

01European Union Delegation to Lao PDR

Consultation design · Government and business engagement · Regulatory readiness

Building a shared picture of EUDR readiness

New European Union requirements for deforestation-free products created different questions for government, businesses and producers across the supply chains affected.

The European Union Delegation to Lao PDR asked Katalyst to help design and facilitate consultations with government and business stakeholders, alongside sector discussions covering coffee, rubber, timber and cattle.

The process brought regulatory, institutional and commercial perspectives together. Participants examined the practical implications of EUDR, current readiness, enabling conditions, support needs and recommendations—building a clearer picture of what preparation would require across both government and industry.

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A stakeholder presenting findings from an EUDR reflection canvas
Government stakeholders discussing EUDR readiness in a facilitated group
Stakeholders reviewing and adding practical input to an EUDR canvas

Government insight. Business perspectives. Sector-specific priorities.

02The Asia Foundation · Australian Aid

The Asia Foundation

Consultation design · MSME engagement · Solution development

Turning e-commerce challenges into practical support

When COVID made the planned in-person E-Commerce Solutions Forum impossible, The Asia Foundation and Katalyst reshaped the work as a connected consultation process.

Online interviews and sector discussions brought Lao MSMEs together with logistics, technology and payment providers, business associations and development partners. Smaller solution groups then worked through recurring challenges and developed five proposed scopes of work.

When meeting in person became possible, participants came together to review and finalize the solutions. The process then led into mentoring, Lao-language learning resources and research on digital payments—moving from consultation toward practical support.

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An e-commerce stakeholder presenting ideas to the consultation
Participants listening and contributing during the in-person e-commerce consultation
Participants in an online e-commerce consultation

Online discovery. In-person validation. Practical solutions.

03LAO CUSTOMS DEPARTMENT

Lao Customs Department

Customs–business dialogue · Practical self-assessment · Feedback and follow-up

Connecting Customs and businesses around AEO implementation

Lao Customs wanted importers and exporters to understand the Authorized Economic Operator program—and to identify what would help more businesses take part.

Katalyst worked with Customs to shape the workshop around those practical questions. We built in work with the self-assessment questionnaire and a moderated panel that brought direct experience from Customs and business into the discussion, alongside perspectives from Korean AEO experts.

Participant feedback showed where the application process, legal information and self-assessment remained unclear, particularly for SMEs. Katalyst analyzed and documented the findings, then set up a follow-up channel connecting interested businesses with Customs.

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Lao Customs and business representatives discussing the Authorized Economic Operator program
A participant contributing to the Lao Customs AEO workshop

Customs and business working through AEO requirements together.

04GIZ ProFEB

GIZ

Consultation co-design · Purpose-built canvases · Strategic synthesis

Connecting seven consultations around one mission

Preparing for an augmentation and extension mission required GIZ ProFEB to examine five technical outputs while building a comparable picture across the wider program.

Katalyst is supporting a connected seven-part process linking output-level reflection, mission-team validation and wider stakeholder consultation.

We co-designed five output consultations with the relevant team leads and developed canvases to examine progress, stakeholders, gaps, opportunities, targets and indicators across Forest Policy, Biodiversity Conservation, Education, Forest Landscape Restoration and Value Chains.

A common structure allows insights to be compared and consolidated while leaving space for the technical differences between outputs. Findings from the five consultations feed into the mission-team and wider stakeholder discussions that follow.

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Five output consultations

Forest
Policy
Biodiversity
Conservation
Education
Forest Landscape
Restoration
Value
Chains
06

Mission-team validation

07

Wider stakeholder consultation

Comparable evidence without losing the detail.

Start a conversation

Planning a consultation or policy dialogue?

Whether you need help shaping the process, moderating a complex discussion or turning multiple perspectives into a clear and usable record, we would be glad to explore how Katalyst could support the work.

Discuss your consultation

Clear purpose.
Useful dialogue.
Practical next steps.